Refund policy

Last updated: February 4, 2026

Thank you for shopping at Cameraglass.

We want you to be completely satisfied with your purchase. If you are not entirely satisfied, we're here to help.

Returns

You have 30 calendar days from the date of delivery to return an item. To be eligible for a return, your item must meet the following conditions:

  • The item must be unused and in the same condition that you received it
  • The item must be in its original packaging, with at least 80% of the packaging intact
  • You must provide a valid reason for the return
  • The item must show no signs of damage or wear

Return Process

To initiate a return, please contact us at [your email] with your order number and reason for return. Once your return is approved, we will provide you with instructions on how to send your item back to us.

Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

Non-Returnable Items

  • Items that show signs of use or damage
  • Items with less than 80% of original packaging intact
  • Items returned without prior authorization

Questions

If you have any questions about our return policy, please contact us.