Privacy policy

Last updated: February 4, 2026

This Privacy Policy describes how LuxLensGlass ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from luxlensglass.myshopify.com (the "Site").

INFORMATION WE COLLECT

Information You Provide to Us

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. We collect the following types of personal information:

  • Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information, email address, and phone number.
  • Device Information: We collect information about the device you use to access our Site, including IP address, browser type, and operating system.
  • Usage Information: We collect information about how you interact with our Site, including pages visited and products viewed.

HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Fulfill orders and process payments
  • Communicate with you about your orders
  • Screen orders for potential risk or fraud
  • Provide you with information about our products and services (if you have opted in)
  • Improve and optimize our Site
  • Comply with legal obligations

SHARING YOUR INFORMATION

We share your personal information with third parties to help us use your information as described above. We use the following third-party services:

  • Payment Processing: We use Stripe to process payments. Your payment information is transmitted directly to Stripe and is not stored on our servers.
  • Shipping Partners: We share your shipping information with our logistics partners to deliver your orders worldwide.
  • Analytics: We may use analytics services to help us understand how customers use our Site.

We may also share your information to comply with applicable laws and regulations, to respond to legal requests, or to protect our rights.

YOUR RIGHTS

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of your personal information
  • The right to request deletion of your personal information
  • The right to object to our processing of your personal information
  • The right to request restriction of processing your personal information
  • The right to data portability

To exercise these rights, please contact us using the contact information below.

DATA RETENTION

When you place an order through the Site, we will maintain your order information for our records unless and until you ask us to delete this information. We typically retain order information for up to 7 years for accounting and legal purposes.

INTERNATIONAL TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

COOKIES

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

DO NOT TRACK

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

SECURITY

We take reasonable measures to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free.

CHILDREN'S PRIVACY

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page and update the "Last updated" date.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [your email address] or by mail at:

LuxLensGlass